LivePerson is a publicly held American technology company that develops products for online messaging, marketing, and analytics.
Headquartered in New York City, LivePerson is best known as the developer of LiveEngage- a messaging platform that allows companies to talk with visitors in real time on websites, mobile, and social networks.
Video LivePerson
History
LivePerson was founded in 1995 by Robert LoCascio after a disastrous customer service experience online. In April 2000, the company completed an initial public offering on the NASDAQ, in March 2011 its shares started trading also on the Tel Aviv Stock Exchange and are included in the TA-100 Index and the TA BlueTech Index.
Since its founding, LivePerson has expanded to include offices in London and Reading, England; Tel Aviv, Israel; Melbourne, Australia; Alpharetta, Georgia; Mannheim and Berlin, Germany; Amsterdam, Netherlands; Milan, Italy; Paris, France; Tokyo, Japan.
LivePerson provides a web based engagement service, also referred to as click to chat.
Maps LivePerson
Acquisitions
Leadership team
- Robert LoCascio, Founder and CEO
- Daniel Murphy, CFO
- Eran Vanounou, CTO and GM, Technology Operations - Israel
- Monica Greenberg, SVP, Business Affairs and General Counsel
- Dustin Dean, EVP Sales and Customer Success
Products and services
- LiveEngage -- A cloud-based method of customer messaging using Predictive Intelligent Targeting. Business can communicate with customers on web, mobile, and social.
- LP Insights -- Turns customers' chat transcripts into structured and unstructured data to provide actionable insights.
See also
- Tech companies in the New York metropolitan area
References
External links
- LivePerson Inc.
Source of the article : Wikipedia